Privacy Policy

At Odd Sole, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit or make a purchase from our site, we may collect the following types of personal information:

Personal Identification Information: Name, email address, shipping address, billing address, phone number.
Payment Information: Credit/debit card details (processed securely through our payment gateway and not stored by us).
Order Information: Purchase history, order preferences, and any communications related to your order.
Technical Information: IP address, browser type, device type, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your purchase, delivery, or customer service inquiries.
Send you updates, promotions, or news (if you’ve opted in).
Improve our website experience, products, and services.
Prevent fraudulent transactions and maintain security.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties who help us operate our website and fulfill services, such as:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Email marketing platforms (e.g., Klaviyo, Mailchimp)
Analytics and website tools (e.g., Google Analytics)

All third parties are required to keep your information secure and only use it for the purposes we define.

4. Cookies & Tracking

Our website uses cookies to personalize your experience and analyze website traffic. You can disable cookies through your browser settings, though this may affect site functionality.

5. Your Rights

Depending on your location, you may have the right to:

Access or update your personal information.
Request deletion of your data.
Opt out of marketing communications.
Withdraw consent where processing is based on consent.

To exercise your rights, contact us at [your email address].

6. Data Security

We implement security measures to protect your information. However, no online system is 100% secure, so we cannot guarantee absolute protection.

7. Changes to This Policy

We may update this policy from time to time. The revised version will be posted on our website with the updated date. We encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:
📧ODDSOLETTW@GMAIL.COM